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Speech Troubleshooting
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| · | I can't hear Call Soft speak through my computer's speakers.
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| Click the option button on Call Soft's main window and go to the speech tab.
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| 1. Do you have the option "Yes I want to use speech" checked?
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| 2. Is the volume up on your computers speakers?
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| 3. Click the system tab in Call Soft's setup and select another output device (should use "Default" but try using another).
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| 4. Try using another voice.
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| 5. Try switching speech version.
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| 6. Click the speech icon in Control Panel, go to the Text To Speech tab, click the audio output button and make sure "Use preferred audio output device" is checked.
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| · | I can hear Call Soft speak through my computer's speakers but I can't hear it when I call.
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| 1. | Do you have the option "Yes I want to use speech" checked?
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| 2. | Try another voice. Some voices may not be designed to handle the required 8khz 16bit mono format.
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| 3. | Click the speech icon in Control Panel, go to the Text To Speech tab, click the audio output button and make sure "Use preferred audio output device" is checked.
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| · | If using speech version 5 and you still can't get Call Soft to speak through the modem.
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| On the speech tab in Call Soft's setup do you see "Microsoft Mike" in the list of voices?
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| Yes
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| Select and use it as your voice. The voice your trying to use probably does not handle 8khz 16bit mono.
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| If you do and still have trouble switch to speech version 4.
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| No
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| The voice your trying to use probably does not handle 8khz 16bit mono.
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| We suggest downloading Microsoft's speech SDK 5.1 or higher. This will install the proper speech files including the "Microsoft Mike" voice. Visit our speech page http://www.mycallsoft.com/callsoft/speech.html for a link to the Microsoft's site.
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| · | Using Microsoft speech version 4.
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| If you don't have Microsoft speech version 5 installed on your system or can't get version 5 to work then try version 4. We have the files you need on our Web. See this URL for more information: http://www.mycallsoft.com/speech.html
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| See Also:
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| · | Speech setup
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| · | Speech tags
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