Hold Button  
clip0109  
The hold button setup allows you to specify what you want Call Soft to do when you click the hold button.  
You can choose to do nothing e.g. caller hears silence or you can play music, sound or have text spoken.  
 
To setup the hold button:  
From the main menu select Options then Hold Button.  
clip0107  
 
Choose the sound you want to play or define the text you want spoken.  
If you choose to play a sound make sure the wave file is in the format 8khz 16bit mono  
clip0106  
 
 
How to put a caller on hold.  
The hold button is only active (not greyed) when a call is connected. If your using Call Soft's speaker phone simply click the hold button and the caller will hear either silence or sound depending on your settings.  
 
Note: If your using a wave file, there might be a slight delay between when you un-click (take caller off hold) and the line becoming ready again for you to speak.