Check E-Mail
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See also:  
Get unread E-mail in a folder.  
Get E-mail in a folder by day.  
Search E-mail, in a folder, by subject.  
 
If you have trouble checking E-mail and have the option "run as service" checked on the General tab in setup try closing Call Soft and run it via the Start menu e.g. Start->Programs->Call Soft Pro. If that works consider not running Call Soft as a service but instead run when someone logs on.  
 
If your E-mail client supports MAPI you can have Call Soft read your E-mail to you over the phone.  
 
MAPI stands for Messaging Application Programming Interface. This simply means your E-Mail client can share it's data with other applications. There are two types of MAPI, simple and extended. Call Soft requires your E-Mail client to support extended MAPI. Unfortunately Outlook Express and Netscape do not support this, however Outlook does.  
 
You will also need to have speech enabled. We also recommend one of the professional voices found on our speech page. Using the standard voices, Microsoft provides, are difficult to understand when used in this capacity.  
 
If you have, roughly, 2000 or more messages in your E-mail client, you might experience a delay accessing your E-mail through Call Soft and in some cases this delay is unacceptable. To eliminate the problem, either run your E-mail client or Call Soft's E-mail reader at all times. This eliminates the delay because Call Soft can connect to an existing session and does not have to create one. To run Call Soft's E-mail reader, simply run the MAPIAO.exe found in Call Soft's folder. However, we recommend running your E-mail client vs the E-mail reader because there will still be a delay the first time the reader accesses your E-mail. It does not access it by simply running the program. There is more on the E-mail reader below.  
 
Call Soft deals with folders not accounts. For example, Inbox is a folder, Call Soft can also read any sub mailbox connected to Inbox. So if your E-mail client is receiving mail for more than one person (multiple accounts), and if you want to check mail for a single account, you will need to redirect each account's mail to a folder, then have Call Soft read the mail in that folder. You can do this with Outlook by defining a rule.  
 
If you use Outlook, you might be familiar with it's layout below ( see picture below). In this example, Call Soft would be able to read mail in Inbox, Art's E-Mail, Call Soft, George's E-Mail and Important.  
 
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When you access any of the E-Mail options, you will also might notice a small window appear in the lower right corner of your screen. This is the E-mail reader Call Soft gets it's information from. This window will appear only when needed. It will close automatically when it's no longer needed. Normally it will appear as an icon in your system tray, however, when setting up an E-Mail remote option or testing the remote option will be visible so you can see any problems that might arise.  
 
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Currently there are three remote E-mail options.  
1. Get unread E-mail in a folder.  
2. Get E-mail in a folder by day.  
3. Search E-mail, in a folder, by subject.